FAQ

ABOUT japanesecarsale.com Best used Japanese Car Supplier

Q1 How do I know if japanesecarsale.com is a reliable company?
Q2 How do I find a cars not listed in the stock list?

Buying our used vehicles

Q3 How can I purchase Japanese used cars from japanesecarsale.com?
Q4 How can I have more information about the condition of the vehicle I am interested in?
Q5 How Can I know if the vehicle is suitable for my Country?
Q6 How do I find out the total price I have to pay?
Q7 How can I get a pro-forma invoice?
Q8 When can I receive my invoice?
Q9 What level is your auto quality ?
Q10 What if I have additional questions?

Invoice Contents

Q11 What does "CIF" stands for?
Q12 What does "FOB" stands for?
Q13 What kind of warranty do you offer?
Q14 Standard Cover
Q15 Marine insurance
Q16 What does "Consignee" mean?
Q17 What does "Courier Address" mean?
Q18 What does "Final Destination" mean?

Payment

Q19 What are the terms of payment?
Q20 What currencies do you accept?
Q21 Where can I find your bank account details?
Q22 Can I pay by installments?
Q23 How will I know when my payment has been deposited into your account?
Q24 How much time will it take for my payment to reach Japan?
Q25 What is your bank account details?

Shipment and delivery

Q26 To which Countries do you export your vehicles?
Q27 Why do you need my physical address?
Q28 When will I receive my vehicle?
Q29 When will I know the date my vehicle will sail?
Q30 Which documents will I receive?
Q31 When will I receive my shipping documents?
Q32 Can I track my documents once they have been dispatched?
Q33 What is the customs clearance process?
Q34 What will I have to pay once I receive the vehicle?


ABOUT japanesecarsale.com Best used Japanese Car Supplier

Q1. How do I know if japanesecarsale.com is a reliable company ?
About japanesecarsale.com own by 3D Corporation is a trustworthy Company because we are being registered as dealer of Used vehicles and have a large experience of exporting vehicles to oversea customers. We sell over two hundreds of vehicles to our customers in oversea every month.
Q2. How do I find a cars not listed in the stock list ?
Our vehicles buyer staffs are attending to various Auctions around Nagoya area to buy vehicles suitable cars for your market, so for vehicles not available from our current stock In addition, we will be able to source the vehicle of your choice, as there are many auctions durling the week. Kindly pass us your instruction with specification of the models, year of make, type, essential accessories to be fited any, to our E-mail : sales@japanesecarsale.com so that our?professional buyers can source such vehicles for you. Buying our used vehicles

Buying our used vehicles

Q3 How can I purchase Japanese used cars from japanesecarsale.com ?
There are very Easy three steps to purchase a used vehicle from us
  1. Choose your vehicle and order a free quotation.
  2. Complete the payment
  3. A You vehicle is shipped and receive your vehicle and enjoy driving!
Q4 How can I have more information about the condition of the vehicle I am interested in ?
If you have a specific question about a vehicle, you may contact us at?anytime.?Please have the stock number (A123456) ready for reference.
Q5 How Can I know if the vehicle is suitable for my Country?
You can see important notice about your Country regulations in the quotation page when you choose your Country and Port. However please check with your local authorities before importing, as it is not possible for us to track all local regulations, since they are constantly changing. It is the responsibility of the Importer to confirm the Import Regulations of the final destination Country.
Q6 How do I find out the total price I have to pay?
To easily check the total price for a vehicle, enter the stock list page and select the country and port so that the total price ( CIF ) will be shown on the page. In some special cases the shipping cost cannot be calculated automatically. Please finalize the order and we will email you a free invoice with the total quotation within 2 working days.
Q7 How can I get a pro-forma invoice ?
You can quickly apply for a free pro-forma invoice directly from our website. Open the details page of the vehicle you want, then click "Get a Free quotation". Follow the instructions in the next few pages and we will email you a FREE pro-forma invoice shortly. Alternatively, you can download and print the order form, complete it and fax or email it to us. We will email or fax your free pro-forma invoice within one business day.
Q8 When can I receive my invoice?
When you apply for a free invoice online, we will show you a Proforma invoice online right on time and will email you the same invoice shortly. For orders made by email or fax we will give you the invoice within 2 business day.
Q9 What level is your auto quality?
All autos are passed through quality control checks by our professional mechanics to meet Japanese domestic standards and more:
  1. Exterior inspections are made to ensure that the auto meets Japanese regulations.
  2. Wheel alignment inspections are made to ensure the auto has its wheels aligned.
  3. Odometer inspections are made to ensure the autos odometer reading is accurate.
  4. Headlights are inspected to ensure that the autos headlights are correctly placed.
  5. Brakes are inspected to ensure the brakes work correctly.
  6. Engine room is inspected to ensure that all areas are functioning properly.
  7. Undercarriage inspection that includes looking all suspension parts are functioning.
  8. Transmission is inspected to ensure that all gears function correctlly.
Q10 What if I have additional questions?
Our friendly Sales Team are always ready to?help you. Please contact us at anytime, preferred via Email, but you can also contact us by phone or fax.

Invoice Contents

Invoice Contents

Q11 What does "CIF" stands for?
It stands for Cost Insurance and Freight. This includes vehicle cost, insurance and shipping cost to port of destination.
Q12 What does "FOB" stands for?
FOB stands for Free On Board. It is the cost of the vehicle plus documentation. It does not include freight, insurance, or any other charges.
Q13 What kind of warranty do you offer?
We offer you a warranty option to protect any loss and damage might happen during transportation or at the destination port.
Q14 Standard Cover
Price: US$ 100 (compulsory).
Covers: vessel sinking, fire, or loss of cargo.
Coverage Limit: full CIF amount.
Coverage Area: from initial Departure port to Unloading point at your destination seaport yard.
NO CLAIMS ACCEPTED after unloading your vehicle at your destination seaport yard.
Q15 Marine insurance
Price: US$ 150(optional).
Covers: vessel sinking, fire, or loss of cargo, damage (except by force majeure) and theft (except original audio/accessories).
Coverage Limit: full CIF amount.
Coverage Area: from initial Departure port to Pick up point at your destination seaport yard (BEFORE DELIVERY).
NO CLAIMS ACCEPTED after you or your clearing agent picks your vehicle at your destination seaport yard.
Q16 What does "Consignee" mean?
The consignee is the person entitled to receive delivery of the vehicle ( goods ). The name is listed on the Bill of Lading and all the documents relative to the vehicle we ship.
Q17 What does "Courier Address" mean?
Courier address is the postal address where we will send your shipping documents.
Q18 What does "Final Destination" mean?
"Final Destination" defines the Country where you will register your vehicle.?

Payment

Q19 What are the terms of payment?
All orders must be paid in full before we can start shipping process. We will start the shipping arrangement once we confirm that full payments has been received.
Q20 What currencies do you accept?
The payment should be remitted in US Dollars, as indicated in our invoices. If you wish to pay in another currency (Japanese Yen / Euro / UK Pound ) please contact us after receiving your invoice so that we will send you a revised invoice with you preferred currency.
Q21 Where can I find your bank account details?
Our bank account details can be found on the invoice.
Q22 Can I pay by installments?
We can accept your payments in installments. We request the confirmed final balance within 4 weeks from the first payment. If you wish to pay in installments, please contact us before beginning the payment.
Q23 How will I know when my payment has been deposited into your account?
It is very important that you provide us proof of payment to secure your order. Once the payment has been made, please send us a confirmation of payment together with the pro forma invoice number or your given customer number by Email or Fax: +81-52-723-6670. Once your payment is confirmed in our account, our sales staff will notify you via email.
Q24 How much time will it take for my payment to reach Japan?
After you complete the payment it usually takes between 1 to 7 days for the funds to reflect in our account. We continuously check our account and we will write to you a confirmation email as soon as the funds are here. Please always indicate your invoice number when you complete a payment, to avoid problems in identifying it when it reaches us.
Q25 What is your bank account details?
Our bank account details are as follows:
Account Name: 3D CORPORATION
Bank Name: THE AICHI BANK, LTD
Branch Name: NANYOCHO
Beneficiary Account Number: 1001839
Swift Code: AICHJPJN
Branch Number: 247
Bank Address: 1-2204-2 Shichitanno, Nagoya Minato, AICHI 455-0884 JAPAN

Shipment and delivery

Q26 To which Countries do you export your vehicles?
We export to any Country that allows importation of used vehicles from Japan.
Q27 Why do you need my physical address?
The physical address is a requirement that has been set out by the shipping Companies and Courier Companies that will be involved in the delivery process. Any discrepancies involved with consignee details can add to delays. So it is best to ensure the correct consignee details are listed. We do understand many Nations do not have a physical address. If there is no physical address where you live, please include your street or building name and provide the nearest Village or Town name together with the P.O. Box address.
Q28 When will I receive my vehicle?
After we receive your payment we will immediately begin booking, and the shipping procedure. It takes an average of two weeks to book the vessel, then approximately between two and six weeks for the vessel to arrive at your destination port. Booking and sailing times varies greatly according to destination and shipping company. We are not able to guarantee them in any case. Please contact us before completing a purchase if you have special needs concerning the delivery of the vehicle.
Q29 When will I know the date my vehicle will sail?
After the shipping companies confirm the booking of the vessel for your vehicle, our shipping department will email you the estimated time of departure (ETD) and estimated time of arrival (ETA). The waiting time for the booking is an average of 2 weeks. Once you have been informed of the estimated shipping date, you should contact your local clearing or shipping agent to confirm the final arrival date and arrange collection of your vehicle.
Q30 Which documents will I receive?
We will send the B/L (Bill of Lading), Commercial Invoice, and other necessary documents specific for your Country to your consignee address or indicated clearing agent.
Q31 When will I receive my shipping documents?
We will send you the shipping documents via express courier a few days after the vessel with your vehicle leaves Japan. Delivery takes usually seven days time.
Q32 Can I track my documents once they have been dispatched?
Yes you can track your documents. We usually use DHL for sending documents. They provide a tracking number on each package. You can use this number to track the package on the trucking page.
Q33 What is the customs clearance process?
Once the vehicle arrives at the port, it will be your responsibility to perform customs clearance. If you are not in a position to clear the vehicle personally, you can hire a local agent to perform customs clearance. Please contact your local clearing agent for the necessary steps to be followed well in advanced of the arrival of the car.
Q34 What will I have to pay once I receive the vehicle?
Upon reception of the vehicle you will have to pay port clearing costs, import duties and taxes and any additional fee requested by your Country or by the port of destination. Please verify with local authorities or a good clearing agent for more details.
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